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CONTACT US

Have questions, comments, or just want to chat about freeze-drying? Our 'Contact Us' page is your direct line to our freeze-drying experts. We're all ears and ready to help, so drop us a message or give us a call. 

Customer Frequently Asked Questions
  • Are there foods that can not be freeze dried?
    Ready to see which foods can’t be freeze-dried? Here they are: Oily and fatty foods Sugary foods Alcohol Bones Butter Chocolate Chai tea Heavy cream Honey Mayonnaise Nuts Nutella Peanut butter Jams, Jellies, and Preserves Soda Syrup Water
  • How long will it take to freeze dry my food?
    Freeze-drying food can require a commitment from20-40 hours, yet the amount of time is determined by several factors. Certain produce such as meat, peas and corn dry quicker than more exotic fruit like watermelon or squash. On top of that, thinner slices will allow your freeze-dry cycle to complete faster. From start to finish, we'll have your order to you with in a week, unless something unexpected comes up and we need more time - then we'll let you know.
  • What can we freeze dry?
    From tasty treats to savory snacks, expand your kitchen repertoire with the exciting world of freeze-dried food. Enjoy a variety of flavor combinations from classic ingredients like fruits and vegetables to adventurous options such as meats or cheese, candy and even pet food! Here is a list of freeze-dryable foods! Fruits Apples Avocado Bananas Blackberries Blueberries Cherries Citrus Grapes Mandarin oranges Melons Peaches Raspberries Strawberries Passionfruit Pears Pineapple Vegetables Asparagus Beets Broccoli Carrots Cauliflower Celery Corn Leafy greens Mushrooms Okra Onions Peas Peppers Potatoes Sweet Potatoes Meats Bacon Beef Chicken Deli Meat Game Meat Ground Meats Jerkies Pork Poultry Sausage Candy & Treats Caramels Cheesecake Gummy bears Ice cream Ice cream sandwiches Jello Marshmallows Skittles Full Meals Broth Buah Merah Casseroles Chili Guacamole Hamburger patties Keto meals Kimchi Leftovers Macaroni and cheese Pasta Rigatoni Salsa Soup Spaghetti Stew Tuna (or chicken) Salad Dairy Cheese Cream cheese Eggs (raw or cooked) Heavy cream Milk Yogurt or Kefir Other Bread Coffee Condiments Dog food and treats Rice Sourdough starters Spices and herbs
  • Is freeze-drying food healthier than dehydrating?
    Both freeze-drying and dehydrating remove moisture from food, but their processes are different and affect the food’s nutritional content in different ways. One potential advantage of freeze drying is that it can help to preserve the nutritional value of food better than dehydrating. This is because freeze-drying preserves the structure of the food, whereas dehydrating can cause some nutrients to be lost through oxidation or other chemical reactions. However, the nutritional value of freeze-dried food can also be affected by factors such as the type of food, the length of storage, and the conditions in which it is stored. The ability to retain food’s texture and flavor more effectively than dehydration is another possible benefit of freeze drying. This is due to the fact that freeze-drying maintains the food’s structure, whereas dehydration may result in the meal becoming tough and losing some of its natural flavors. It is important to note that both freeze-drying and dehydrating can have some impact on the nutritional value of food, and it is not always possible to preserve all of the nutrients in the food. The best way to maintain the nutritional value of food is to consume it fresh, as soon as possible after it is harvested or produced. In general, both freeze-drying and dehydrating are methods of food preservation that may have some effect on the food’s nutritional content.
  • How freeze-drying food works...
    Step by Step Process of Dry-Freezing Food 1. Raw or prepared foods are put in the freeze dryer bags where they are frozen to between minus thirty degrees (-30) and minus fifty degrees Fahrenheit (-50). 2. As soon as frozen, the freeze dryer develops a vacuum in the food chamber. 3. As the food is progressively warmed, the water relies on vapor and also evaporates out of the food (sublimation). 4. When completely dry, the freeze dryer unit will inform the user that the process is complete by sounding a distinct beep. 5. You can then remove the freeze-dried food from the dryer and place it in vacuum-sealed containers with dampness and oxygen control (ideally a mylar bag or a can) to ensure quality till opened. 6. As soon water is added to the food, it restores its initial fresh flavor, fragrance, texture, and, more importantly, appearance!
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    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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